India Yamaha Motor Pvt. Ltd. (IYM) hasinaugurated its new Spare Parts Centre in Tamil Nadu. The Centre is located in the premises of IYM’s Chennai plant with a total area of 30,000 sq.mts. IYM has made a total investment of INR 580 Million in the new Centre. The inauguration ceremony was attended by the officials of Yamaha Motor Co., Ltd. (Japan), Mitsui & Co., Sumitomo Mitsui Construction Co. India Ltd., Transystem Logistic International Pvt. Ltd. and other business associates as well as Top Management members of Yamaha Motor India Group Cos.
Inaugurating the new parts centre, Hiroaki Fujita, Chairman, Yamaha Motor India Group Companies (YMI-G) said, “In the present industry scenario, customer satisfaction is the key to sustenance & growth.Timely supply of genuine spare parts to the customers is the key to success. Our main objective behind the establishment of the new Parts Centre is to cater to the demands of the consumers in South India with Speed, and Quality.”
The centre is targeting to ship out spare parts the very next day of receiving orders. Also, the part supply ratio will be 5% more than that of Bangalore warehouse which has been discontinued now.Speedy spare parts supply to customers is very important for high customer satisfaction and the Chennai parts centre will play a key role in achieving the same. At present, IYM has 20 spare parts distributors across 15 states and more than 3,000 spare parts retailers across the country for supply of genuine spare parts to the dealers and customers.
Takashi Terabayashi, Managing Director, IYM said, “The new Centre will play a significant role for achieving IYM Goals. It will contribute to the IYM Profit by strengthening the business foundation and supply chain management operation.The new Centre will support Yamaha business by ensuring smooth supply of quality spare parts in South India as well as other parts of the country and contribute to the achievement of business expansion plans.”
The company will now maintain optimum spare parts inventory at Surajpur and the new Chennai centre for the North and South markets and would cater to the increasing demands across the country with high quality, lower costs & quicker lead time.
